We take your privacy extremely seriously. This document (“Privacy Policy”) describes what, why and how Retrophonic Audio LLP and/or Retrophonic Records LLP (collectively “Retrophonic”, “we” or “us”) collect and use your personal data, how we protect it and how you can contact us.
Please read this Privacy Policy carefully. By accessing our website, using any services provided by Retrophonic, signing up for any products and services provided by Retrophonic, submitting any information to us, or otherwise showing your agreement thereon, you will be deemed to have agreed and consented to the terms of this Privacy Policy.
We reserve the right to amend, alter, change or modify this Privacy Policy at any time and without prior notice. Any amendment, alteration, change or modification will be posted from time to time on our website.
1. Personal Data
1.1. In this Privacy Policy, “Personal Data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which the organisation has or is likely to have access.
2. Scope of this Policy
Retrophonic may collect such Personal Data through various social media sites, websites, applications, domains or other platforms (collectively, the “Platforms”), which include, but are not limited to, the following:
https://www.projectaudio.sg
https://www.retrophonicrecords.com
https://hifishop.retrophonic.sg/
https://www.wowrecords.sg/
3. Collection of Personal Data
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms / Loyalty Programs / Online Purchases
When you join our loyalty programs or make an online purchase or create an online account with us, we may collect information such as name, phone number, email address and mailing address.
We may also directly collect Personal Data in other ways, including when:
- You apply for any product or service offered by any member of the Retrophonic and its associates;
- You register and participate in any of the memberships offered;
- You create an account on the Platforms;
- You subscribe to any of the communications or publications such as newsletter;
- You request marketing to be sent to you;
- You enter a competition, promotion or survey offered;
- You give us feedback;
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
4. Marketing
We will use your Personal Data to offer you products and services we believe may interest you. These products and services may be offered by us, our related companies, our other business partners or our service providers. Where you receive electronic marketing communications from us, you may opt out of receiving further marketing communications by following the opt-out instructions provided in the communication.
Scenarios that we may use your Personal Data for marketing purposes include:
a) To provide you with newsletters and other communications by post, email, telephone, text message (SMS), social network, or instant message if you have provided your prior consent or we are otherwise permitted to do so under applicable law.
b) Conduct prize draws, contests and organize any other promotional offers or events.
c) Show you personalized content, recommendations and advertisements
5. Security, fraud prevention and investigation
a) We may use your Personal Data collected from monitoring our websites, online services and emails for security purposes. We may also use your Personal Data to analyze, troubleshoot, investigate, handle, or resolve any security matters or any vulnerability. This information may be passed to the police or to other appropriate authorities.
b) We may use Personal Data to prevent, detect, and investigate commercial crime, dispute or fraud, to investigate any violations of our policies, and to conduct audit, due diligence or to analyze, prevent and manage commercial risks to us.
c) We may also use your Personal Data to comply with applicable laws, regulations and court orders and to comply with valid legal information requests from such bodies.
6. Security measures
We take appropriate and commercially reasonable technical, physical, and administrative measures to protect your Personal Data from misuse or accidental, unlawful or unauthorised destruction, loss, alteration, disclosure, acquisition or access in accordance with applicable laws. These processes and systems include:
a) Limiting access to the information and using identity and access management technologies to control access to systems on which information is processed and stored.
b) Putting in place physical, electronic and procedural safeguards in line with industry standards.
c) requiring all employees to complete training about information security.
d) monitoring and regularly reviewing our practice against our own policies and against industry best practice
7. Contact
If you have any questions, comments, concerns, or requests to withdraw your consent, make access or corrections to your Personal Data records or exercise any of your rights, you may contact us as follows:
Data Protection Officer
Retrophonic Audio / Retrophonic Records
18A Duxton Road, Singapore 089484
Updated: 1 May, 2024